 Est 1985 |
Small-Life Supplies |
|
...we are a
reputable long established UK business |
Q1 |
|
I am a newbie and need some
advice on which stick insects to get and the equipment I need.
Help! |
See the menu above and click on the "Living
stick insects ready now" webpage which tells you about the different species of
stick insect, to help you decide which would be best for you. The "Stick insect
cages and enclosures" webpage lists the best enclosures. More advice is on the
"Knowledge base" webpage. And free friendly phone advice is available by
calling 01733 913480 between 9am and 6pm weekdays. |
Q2 |
|
Will the stick insects be OK in
transit? |
Live arrival is guaranteed. Stick insects are
delivered using an express 24 hour delivery service nationwide within mainland
UK. They are expertly packaged and we let you know what day and approximate
time they will arrive. |
Q3 |
|
What happens if I'm not
in? |
We always request your "safe place" so that the
delivery driver can leave the parcel there if you have nipped out. |
Q4 |
|
Do you deliver on a Saturday or
a Sunday? |
No. Deliveries are weekdays only. |
Q5 |
|
Do you ship to Europe?
|
Unfortunately we no longer ship to Europe or
Northern Ireland. We can deliver to addresses in England, Wales and
Scotland. |
Q6 |
|
How do I pay? |
At the end of each webpage of products, the
payment options are explained: these are PayPal, Bank Transfer, credit, debit
and American Express cards. Card payments can be made over the phone, by
phoning 01733 913480. |
Q7 |
|
Can I get the items delivered
to a different address to my own? |
Yes, no problem, providing the delivery address
is in England, Wales or Scotland. |
Q8 |
|
Do you accept Purchase
Orders? |
Yes, we can accept Purchase Orders and then
generate a "pro-forma invoice" using your Purchase Order number. We require
payment with order. |
Q9 |
|
Do you offer any free after
care advice? |
Yes, of course, just email
emma@small-life.co.uk
or phone 01733 913480 if you have any concerns. A free stick insect care
leaflet is automatically included with all livestock purchases. |
Q10 |
|
Do you allow
callers? |
Sorry, we do not have a trade counter and so
collection is not possible. However, if you are local, we may be able to
arrange delivery to you using our own vehicles. |
Q11 |
|
Can I buy your insect cages on
Amazon? |
No. The insect cages and enclosures that
Small-Life Supplies manufacture and supply are unique to us and are only
available direct from us, either via this website or from our on-line shop on
the British platform numonday.com |
Q12 |
|
I have a question that is not
answered here? |
Please phone Small-Life Supplies on 01733
913480 and a friendly person will answer your question. Or you can email your
question to emma@small-life.co.uk |
How to purchase
|

|
Please phone Small-Life
Supplies on 01733 913480 stating what you'd like to
purchase and our friendly team will process your credit or
debit or American Express card securely.
|

|
Certain items can be bought securely
on-line anytime at the British selling platform
numonday.com https://www.numonday.com/shop/small-life-supplies
|
 |
To pay by PayPal, email
cindi@small-life.co.uk
stating what you'd like to buy, and your delivery postcode. We'll confirm
your order by email and send you the PayPal invoice.
|
 designed by
freepik
|
To pay by Bank Transfer,
email cindi@small-life.co.uk
stating what you'd like to buy, and your full delivery address. We'll
confirm your order and email you our bank details.
|
 designed by freepik |
Schools, universities and companies can request
a Pro-forma invoice with the VAT breakdown by emailing
cindi@small-life.co.uk Payment
can then be made by BACS, CHAPS, EFT, PayPal or card. |
|
Delivery
information
|
 |
SAFE ARRIVAL Items are delivered within mainland UK by
reputable courier. Safe arrival of goods is guaranteed and of course live
arrival is guaranteed. We have been sending items since 1985 and always package
items properly so that they arrive undamaged. We use both bespoke packaging and
recycled packaging.
FAST
DISPATCH Items are in stock
and dispatch is fast, usually within a few days. We let you know in advance
what day delivery will be. On the day of arrival you can see what time delivery
will be (within a two hour delivery window) by following the online tracking
link. Be sure to tell us where your "safe place" is so that the driver can
leave your parcel there if you may be going out. |
We always combine delivery
and so if you order several items, the delivery price is usually
£9.96.

|
Items with £4.98
delivery: |
Liners
(ELC Liners, HAP Liners, HLQ Liners) |
Book "Keeping Stick Insects" |
Wallet
of Fresh Cut Leaves |
Cleaning Sponges |
Framed
Prints |
Insect
Specimens |
Empty
silkmoth cocoons |
Insect
Bag |
Items with £7.98
delivery: |
HAP |
Sprig Pot |
Mister Curvy, Mister Swivel |
Items with £9.96
delivery: |
ELC cage |
ELC cage bundle |
HLQ cage bundle |
ELS cage |
Stick Insects |
Larvae / caterpillars |
Stick Insect Shed Skins in Display Boxes (local delivery
only)+ |
Items with £12.96 -
£15.96 delivery: |
2, 3 or 4 ELC cages delivery is
£12.96 5 or 6 ELC cages delivery is £15.96 |
|
Scottish delivery
surcharges: The courier surcharges delivery to ten Scottish
postcodes: AB, DD, DG, IV, FK, KA, KY, PA, PH, TD so please phone us on
01733 913480 if you live in any of these postcodes and request the total
delivery price. |
Please note that all photographs on this site are copyrighted by
Small-Life Supplies and must not be copied or reproduced elsewhere.
Small-Life Supplies, Bassenhally Road, Whittlesey, Peterborough. PE7
1RR. |
|