 Est 1985 |
Small-Life Supplies |
|
...we are a
reputable long established UK business |
Q1 |
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I am a newbie and
need some advice on which stick insects to get and the equipment I need.
Help! |
See the menu above and click on the
"Living stick insects ready now" webpage which tells you about the different
species of stick insect, to help you decide which would be best for you. The
"Stick insect cages and enclosures" webpage lists the best enclosures. More
advice is on the "Knowledge base" webpage. And free friendly phone advice is
available by calling 01733 913480 between 9am and 6pm weekdays. |
Q2 |
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Will the stick
insects be OK in transit? |
Live arrival is guaranteed. Stick
insects are delivered using an express 24 hour delivery service nationwide
within mainland UK. They are expertly packaged and we let you know what day and
approximate time they will arrive. |
Q3 |
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What happens if I'm
not in? |
We always request your "safe place"
so that the delivery driver can leave the parcel there if you have nipped
out. |
Q4 |
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Do you deliver on a
Saturday or a Sunday? |
No. Deliveries are weekdays
only. |
Q5 |
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Do you ship to
Europe? |
Unfortunately we no longer ship to
Europe or Northern Ireland. We can deliver to addresses in England, Wales and
Scotland. |
Q6 |
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How do I
pay? |
At the end of each webpage of
products, the payment options are explained: these are PayPal, Bank Transfer,
credit, debit and American Express cards. Card payments can be made over the
phone, by phoning 01733 913480. |
Q7 |
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Can I get the items
delivered to a different address to my own? |
Yes, no problem, providing the
delivery address is in England, Wales or Scotland. |
Q8 |
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Do you accept
Purchase Orders? |
Yes, we can accept Purchase Orders
and then generate a "pro-forma invoice" using your Purchase Order number. We
require payment with order. |
Q9 |
|
Do you offer any
free after care advice? |
Yes, of course, just email
emma@small-life.co.uk
or phone 01733 913480 if you have any concerns. A free stick insect care
leaflet is automatically included with all livestock purchases. |
Q10 |
|
Do you allow
callers? |
Sorry, we do not have a trade
counter and so collection is not possible. However, if you are local, we may be
able to arrange delivery to you using our own vehicles. |
Q11 |
|
Can I buy your
insect cages on Amazon? |
No. The insect cages and enclosures
that Small-Life Supplies manufacture and supply are unique to us and are only
available direct from us, either via this website or from our on-line shop on
the British platform numonday.com |
Q12 |
|
I have a question
that is not answered here? |
Please phone Small-Life Supplies on
01733 913480 and a friendly person will answer your question. Or you can email
your question to
emma@small-life.co.uk |
How to purchase
|

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Please phone Small-Life Supplies on
01733 913480 stating what you'd like to purchase and our
friendly team will process your credit or debit or American
Express card securely.
|

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Certain items can be bought securely
on-line anytime at the British selling platform
numonday.com https://www.numonday.com/shop/small-life-supplies
|
 |
To pay by PayPal, email
cindi@small-life.co.uk
stating what you'd like to buy, and your delivery postcode. We'll confirm
your order by email and send you the PayPal invoice.
|
 designed by
freepik
|
To pay by Bank
Transfer, email
cindi@small-life.co.uk
stating what you'd like to buy, and your full delivery address. We'll
confirm your order and email you our bank details.
|
 designed by freepik |
Schools, universities and
companies can request a Pro-forma invoice with the VAT
breakdown by emailing cindi@small-life.co.uk Payment
can then be made by BACS, CHAPS, EFT, PayPal or card. |
|
Delivery
information
|
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SAFE ARRIVAL Items are delivered within mainland UK by
reputable courier. Safe arrival of goods is guaranteed and of course live
arrival is guaranteed. We have been sending items since 1985 and always package
items properly so that they arrive undamaged. We use both bespoke packaging and
recycled packaging.
FAST
DISPATCH Items are in stock
and dispatch is fast, usually within a few days. We let you know in advance
what day delivery will be. On the day of arrival you can see what time delivery
will be (within a two hour delivery window) by following the online tracking
link. Be sure to tell us where your "safe place" is so that the driver can
leave your parcel there if you may be going out. |
We always combine delivery
and so if you order several items, the delivery price is usually
£9.96.

|
Items with £4.98 delivery: |
Liners
(ELC Liners, HAP Liners, HLQ Liners) |
Book
"Keeping Stick Insects" |
Wallet
of Fresh Cut Leaves |
Cleaning
Sponges |
Framed
Prints |
Insect
Specimens |
Empty
silkmoth cocoons |
Insect
Bag |
Items with £7.98 delivery: |
HAP |
Sprig Pot |
Mister Curvy, Mister Swivel |
Items with £9.96 delivery: |
ELC cage |
ELC cage bundle |
HLQ cage bundle |
ELS cage |
Stick Insects |
Larvae / caterpillars |
Stick Insect Shed Skins in Display Boxes (local delivery
only)+ |
Items with £12.96 - £15.96
delivery: |
2, 3 or 4 ELC cages delivery is £12.96 5 or 6 ELC cages
delivery is £15.96 |
|
Scottish delivery
surcharges: The courier surcharges delivery to these Scottish
postcodes: AB, DD, IV, KW, PA, PH, so please phone us on 01733 913480 if you
live in these postcodes to request the total delivery price. |
Please note that all photographs on this site are copyrighted by
Small-Life Supplies and must not be copied or reproduced elsewhere.
Small-Life Supplies, Bassenhally Road, Whittlesey, Peterborough. PE7
1RR. |
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